About Us
Distinctive Business Solutions is an Ohio based technology firm specializing in web development, application development, data management strategies, staff augmentation, and project management. DBS is a woman owned EDGE, ORCA, and Columbus FBE certified business. DBS has been awarded with both a United States Federal Government GSA Advantage distinction and an State of Ohio STS certification. DBS brings together the best in web technologies, system developers, and project managers to create solutions which reach out to your customers and improve your internal business processes.
Experience
The DBS leadership team has over 50 years combined experience leading projects in government, telecom, machine to machine, and retail industries. DBS project teams are led by trained project managers who utilize PMI best practices. Our development processes utilize adaptive software development techniques which encourage collaboration, user feedback, and process improvement. DBS is equipped to handle your large projects with confidence.
Customer Satisfaction
A true measure of a firm's commitment to their customer can be measured by customer satisfaction. Dun and Bradstreet's Open Ratings Report is an industry leading provider of objective customer satisfaction metrics. Dun & Bradstreet measures a company's customer satisfaction ratings by surveying the company's business customers and compiling this information in an Open Ratings Report. The reports measures 9 separate areas of customer satisfaction including reliability, cost, order accuracy, delivery/timeliness, quality, business relations, personnel, customer support and responsiveness.
Distinctive Business Solutions is very proud to have earned a Dun & Bradstreet's Open Ratings Report of 94%. Our customers clearly agree that DBS provides excellent service and comprehensive successful products. Most firms are very eager to tell you about their commitment to their customers, but very few can show you objective metrics like Distinctive Business Solutions. For a copy of our Dun & Bradstreet report please feel free to contact us.